get equally quality treatment and there should not be any kind of discrimination on the ground of paying attention to them (Moonie, 2005). Analyze the use of strategies that exist to support users of health and social care services with complex health needs. Johnson,., and Stoskopf,., 2010. There is also formal communication which a way of verbal presentation or document which is to share information in a professional, standard and avoiding slang. International Journal of Health Care Quality Assurance. Reading, reading is also hard for some service users because they might have some vision impairment that is cause by many health problems such as cataracts (where part of the eye is being clouded diabetic retinopathy (where blindness is cause of being diabetic retinitis pigmentosa. This could be helpful for people with learning disability to learn new things.
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Cultural: different cultures have different ways of communicational behaviour and winning ways to success essay elements. Tuckman made a theory about group discussions in 1965.Tuckman suggested that nearly all groups go through a process involving four stages when they first meet. Forming is the first stage of the theory, so when a group gets together, they introduce themselves to the group. This is not appropriate when talking to a patient and discussing about important/confidential topic because they might look unprofessional and not to be trusted. Further, the various factors that can affect the communication process have also explained in a proper manner with respect to the health and social care. Such testing serves to identify the boundaries of both interpersonal and task behaviours. A lot of people find it really hard to have a 1 on 1 conversation because of their anxiety or scared to received a bad news about their health so professionals must think of this all the time. The difference between these aspects has become clear along with their applicability. First impressions are important to people in the group because the impression a person sets is what other people expect from that person all of the time.
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